Terms of Service

The service and its operator

MyVaidya is operated by Divyanshu, based in India. Contact vaidya.insights@gmail.com for service, billing or account questions. These Terms describe use of the MyVaidya website and digital wellness features. Please read them before creating an account or purchasing access.

What MyVaidya provides

MyVaidya provides an Ayurvedic-pattern quiz, optional recent-wellbeing reflection, food and routine information, traditional herb information, and AI-assisted wellness features. The service is intended for adults using it for personal, lawful purposes.

The quiz is an original reflection using product scoring rules. It is not a clinically validated assessment or the CCRAS clinical scale. It can return a mixed pattern or insufficient information. A result does not establish a disease, a medical cause or a suitable treatment.

The service does not include a consultation with a human doctor or practitioner. AI replies and plans may be incomplete or wrong. They are information to consider, not diagnosis, prescriptions, emergency care or a substitute for professional medical advice. No health outcome or improvement within 90 days is guaranteed.

Do not delay appropriate care because of a result or reply. Check medicines, supplements and significant diet or routine changes with an appropriate healthcare professional, particularly when you have a health condition or are pregnant or breastfeeding.

Accounts, free previews and paid features

You can take the public quiz and view its result before signing in. A free account saves your result and opens diet, routine and herb guide previews. A complete custom plan is not included in free previews.

Optional paid membership provides the features described in the offer you select, which may include fuller guides, a personalised 90-day roadmap, weekly habits/check-ins and AI-assisted conversations. Check the offer details before paying. Features or access periods are not implied solely by the word premium.

Use an email address you can access and keep sign-in links and account access private. You are responsible for activity you authorise through your account. Contact us if you believe someone has accessed it without permission.

Payments and billing

Checkout is processed through Dodo Payments. The price, currency, taxes, access period, billing interval and any automatic renewal terms shown for the selected offer at checkout apply to that purchase. These Terms do not replace Dodo Payments’ buyer terms or mandatory consumer protections.

An offer may be a subscription or a time-limited purchase. Do not assume that a plan renews, or does not renew, without checking its checkout details and receipt. Membership access is confirmed through payment processing and can take time to appear. Contact us if you paid but cannot access the purchased features.

Changing an offer later does not by itself change the price or conditions already agreed for your purchase.

Cancellation and refund requests

To request cancellation, check any subscription-management instructions provided with your purchase or contact vaidya.insights@gmail.com. Include the account email and relevant order or subscription identifier. Do not send full payment card details.

Where a purchase renews automatically, request cancellation before the next renewal. Cancellation of future renewals and a refund of an existing charge are separate matters. The effect on access depends on the offer purchased and the payment provider’s applicable terms; contact us if it is unclear.

Refund requests are reviewed case by case, subject to applicable law, the terms disclosed at purchase and Dodo Payments’ buyer terms and refund processes. MyVaidya does not offer a fixed refund window or unconditional refund guarantee through these Terms.

For a refund request, email vaidya.insights@gmail.com with the account email, purchase reference and a brief description of the issue. Nothing in these Terms removes any refund, cancellation or other right that applicable law does not allow to be excluded.

Your information and acceptable use

Provide information you are entitled to share. Do not upload another person’s private health information without appropriate authority. The Privacy Policy explains how account details, quiz results, wellbeing information and conversations are handled.

Do not use the service for unlawful activity, to harass others, bypass membership restrictions, access another person’s information, interfere with the service or extract credentials. Do not present generated guidance as a medical qualification or a professional diagnosis.

You remain responsible for deciding whether information is appropriate for your circumstances. Seek qualified advice where a decision affects your health or safety.

Content and availability

You retain your rights in information you submit. By submitting it, you permit the processing needed to provide the requested features, as explained in the Privacy Policy. This does not transfer ownership of your personal information to MyVaidya.

MyVaidya branding and original service materials remain the property of their respective rights holders. Your access allows personal use of the features provided to you; it does not authorise reselling access or claiming ownership of the service.

Features can be unavailable during maintenance, provider outages or technical failures. We do not promise uninterrupted availability or error-free AI output. If a significant problem affects purchased access, contact us so it can be addressed under the purchase terms and applicable law.

Responsibility and disputes

The service is supplied subject to the rights and protections that apply by law. These Terms do not exclude liability or consumer rights where exclusion is not permitted. A statement that guidance is informational does not remove responsibilities that the law places on the operator or payment provider.

Contact vaidya.insights@gmail.com first if there is a problem so it can be investigated. These Terms are governed by the laws of India, subject to any mandatory protections applicable to you. Payment transactions may also be governed by the payment provider’s separate buyer terms.

Changes and contact

Revised Terms will be posted with an updated effective date. Material changes may also be communicated through the service or email, where appropriate. Changes do not retrospectively remove rights associated with an existing purchase.

Service contact: Divyanshu, India. Email: vaidya.insights@gmail.com.